To improve the customer experience on our Connected Audio products*, we are transitioning from TuneIn to Bang & Olufsen Radio.
This will let you play your favourite radio stations directly from your product through Bang & Olufsen Radio and improve your listening experience thanks to:
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This change also means that we will begin to phase out TuneIn. In the Bang & Olufsen app, you have been invited to migrate your saved favourite radio stations from TuneIn, and we will soon adjust the app interface to only show Bang & Olufsen Radio.
We recommend you transition already now to ensure a good experience.
Timeline
The change will happen in phases:
- TuneIn will be removed from the Bang & Olufsen app (favourites will still work if migrated to B&O Radio) beginning of September 2023
- TuneIn will be removed from the products end of November 2023
Support
We are trying to make this change as uncomplicated for you as possible, however, unfortunately, we cannot rule out that a few adjustments are required after changing to Bang & Olufsen Radio. Please see below if you have MyByttons or alarms set to activate TuneIn radio stations, or if you have an integrated setup.
| MyButtons: | Why is the MyButton no longer activating a radio station? |
| Alarms: | My alarm is no longer starting a radio station |
| Integrated setup: | I cannot start radio in my integrated setup |
* Products affected by this change are:
Beoplay A6
Beoplay A9 2nd Gen
BeoPlay A9 3rd Gen
BeoPlay A9 4th Gen
BeoPlay A9 4th Gen with Google Assistant
Beoplay M3
Beoplay M5
Beosound 1 1st Gen
Beosound 2 1st Gen
Beosound 1 2nd Gen
Beosound 2 2nd Gen
Beosound 1 2nd Gen with GA
Beosound 2 2nd Gen with GA
Beosound 35
Beosound Core
Beosound Edge
Beosound Essence 2nd Gen
Beosound Shape
Beosound Stage
Beovision Contour
Beovision Eclipse 1st Gen
Beovision Eclipse 2nd Gen
Beovision Eclipse 3rd Gen
Beovision Harmony
