Media files, smartphones and tablets

You can play music and video files and browse photos stored either on a storage device or in another product connected via a DLNA/UPnP enabled media server. You can also play files via a computer, smartphone or tablet. 

You get access to the files when you connect, for example, a storage device or a smartphone to your television.

Press TV or MUSIC and highlight the source name dedicated to the connected device, for example, Photo & Video or Music then press the centre button.

Storage devices include, for example, USB devices and regular hard disks connected via USB or Ethernet.

 

Watch videos and photos 

For information about watching videos and photos, LG describes:

You can view photos and videos using the Photo & Video app.

  1. Press the HOME button on the remote control.
  2. Run the Photo & Video app.
  3. Select your desired storage device.
  4. Select and view your desired photo or video.

share_photomovie.png

  1. Select your desired type of content and viewing method.
  2. Select and delete the desired content.
    - You cannot delete files that are shared from other devices.
  3. Select the content you want to play. You can only select the same type of content as you first selected.
  4. You can copy or move the images you have captured to the USB storage device.
    - This feature is available in certain countries only.
  5. Launch Search.
  • Certain content may not be displayed on the list if the number of all content exceeds 40,000.

 

Photo Player

Selecting a photo in the Photo & Video app runs the photo player. You can view your saved photos.

share_photomovie_photo.png

  1. Returns to the entire content list.
  2. You can play background music by running the music player.
  3. You can zoom in/out of the photos.
  4. Starts the slide show.
  5. Rotates photos.
  6. 360-degree photos can be viewed in 360 degrees.
    - Using the 360-degree mode on a normal photo may distort the image.
    - This feature is available on certain models only.
  7. You can set the size of a photo or change the speed and effect of a slide show.

 

Supported Photo Files

File Format

Format

Resolution

jpeg, jpg, jpe

JPEG

Minimum : 64 × 64 Maximum Normal Type : 15360 (W) × 8640 (H) Progressive Type : 1920 (W) × 1440 (H)

png

PNG

Minimum : 64 × 64 Maximum : 5760 (W) × 5760 (H)

bmp

BMP

Minimum : 64 × 64 Maximum : 1920 (W) × 1080 (H)

 

Video Player

Selecting a video in the Photo & Video app runs the video player. You can view your saved videos.

share_photomovie_video.png

  1. Returns to the entire content list.
  2. You can select other content by displaying the playlist while watching a video.
  3. You can control basic video playback functions.
  4. 360-degree videos can be viewed in 360 degrees.
    - Using the 360-degree mode on a normal video may distort the image.
    - This feature is available on certain models only.
  5. You can set additional options.

 

Setting Additional Options...

share_photomovie_videomore.png

  1. You can change subtitle settings.
  2. You can set audio tracks.
  3. You can set continue watching to resume playing from the last viewed scene.
    - When the TV is turned on using Quick Start+, continue watching may not operate promptly.
  4. You can set continuous playback. If continuous playback is set, the next video is automatically played after the playback of a video is over.
  5. Returns to the basic operation screen.

 

Supported Video Files

Maximum data transfer rate:

  • Full HD video
    H.264 1920 × 1080@60P BP/MP/HP@L4.2 40 Mbps
    HEVC 1920 × 1080@60P MP@L4.1, Main10 Profile@L4.1 40 Mbps
  • ULTRA HD video (ULTRA HD model only)
    H.264 4096 × 2160@60P BP/MP/HP@L5.1 60 Mbps
    HEVC 4096 × 2160@60P MP@L5.1, Main10 Profile@L5.1 60 Mbps

  • Dolby Vision video (ULTRA HD model only that supports Dolby Vision)
    HEVC 3840 × 2160@60P MP@L5.1, Main10 Profile@L5.1 50 Mbps

 

Supported external subtitles:

smi, srt, sub (MicroDVD, SubViewer 1.0/2.0), ass, ssa, txt (TMPlayer), psb (PowerDivX), dcs (DLP Cinema)

 

Built-in subtitle format:

Matroska (mkv) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT MP4 : Timed Text

 

Supported video codecs:

Extension

Codec

asf wmv

Video

VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles

Audio

WMA Standard (except for WMA v1 / WMA Speech)

avi

Video

Xvid (except for 3 warp-point GMC), H.264/AVC, Motion Jpeg, MPEG-4

Audio

MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM, DTS

mp4 m4v mov

Video

H.264/AVC, MPEG-4, HEVC

Audio

Dolby Digital, Dolby Digital Plus, AAC, MPEG-1 Layer III (MP3)

3gp 3g2

Video

H.264/AVC, MPEG-4

Audio

AAC, AMR-NB, AMR-WB

mkv

Video

MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC

Audio

Dolby Digital, Dolby Digital Plus, AAC, PCM, DTS, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3)

ts trp tp mts

Video

H.264/AVC, MPEG-2, HEVC

Audio

MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, AAC, PCM

mpg mpeg dat

Video

MPEG-1, MPEG-2

Audio

MPEG-1 Layer I, II, MPEG-1 Layer III (MP3)

vob

Video

MPEG-1, MPEG-2

Audio

Dolby Digital, MPEG-1 Layer I, II, DVD-LPCM

rm rmvb

Video

RV30, RV40

Audio

Realaudio6 (cook), AAC LC, HE-AAC

  • rm, rmvb : This feature is available in certain countries only.

 

Cautions for Video Playback

  • Some user-created subtitles may not work properly.
  • A video file and its subtitle file must be located in the same folder. For subtitles to be displayed properly, make sure that the video file and the subtitle file have the same name.
  • Subtitles on a Network Attached Storage (NAS) device may not be supported depending on the manufacturer and model.
  • Streams that include Global Motion Compensation (GMC) and Quarterpel Motion Estimation (Qpel) are not supported.
  • ULTRA HD video (ULTRA HD model only) : 3840 × 2160 , 4096 × 2160
    Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played.
    Some codecs can be supported after a software upgrade.

    Extension

    Codec

    mkv / mp4 / ts

    Video

    H.264/AVC, HEVC

    Audio

    Dolby Digital, Dolby Digital Plus, AAC

  • Playable file sizes may vary depending on the encoding conditions.
  • Only Windows Media Audio V7 and later are supported.
  • The AAC main profile is not supported.
  • Video files created by some encoders may not be played.
  • Video files in a different format than specified may not be played properly.
  • Video files stored on a USB storage device that does not support High Speed may not be played properly.
  • DTS codecs are supported only for playbacks of USB and HDMI video files.

 

Listen to music

For information about listening to music, LG describes:

You can listen to music by using the Music app.

  1. Press the HOME button on the remote control.
  2. Run the Music app.
  3. Select your desired storage device. You can select your desired songs from all of your storage devices and add them to My Playlist.
  4. Select your desired music content and enjoy it.

share_music.png

  1. Select the desired type of content list.
  2. Select and delete the desired content.
    - You cannot delete files that are shared from other devices.
  3. Select content and add it to My Playlist.
  4. Open the music player.
  5. Launch Search.

 

Using the Music Player

The music player lets you choose music from other apps and use it as background music.

  1. Press the HOME button on the remote control.
  2. Select Music application in the Home menu.

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  1. You can play music from the selected storage device.
  2. You can set repeat playback and random playback.
  3. The configurable items differ depending on model.
    Screen Mode : You can turn the screen off while listening to music or display the music player in full-screen mode.
    Screen Off : You can listen to music with the screen turned off.
  4. You can change the position of the music player.
  5. You can minimize the music player.
  6. This feature closes the music player.
  7. Lyrics are available for music files that provide them. In some music files, you can choose a lyric section and move the playback position.
    - The lyrics feature is only supported on some devices.
    - The lyrics may not be displayed in sync depending on the lyrics data in the music file.
  • Reopen your music player by pressing the VOLUME key on your remote control.
  • You may not be able to use the music player for some features.
  • You can also run the music player as follows:
    - Select Music player in the Music app.
    - Select Music player while viewing photos in the Photo & Video app.

 

Audio Format

File Format

Item

Info

mp3

Bit rate

32 kbps ~ 320 kbps

Sample freq.

16 kHz ~ 48 kHz

Support

MPEG-1, MPEG-2

Channels

mono, stereo

wav

Bit rate

-

Sample freq.

8 kHz ~ 96 kHz

Support

PCM

Channels

mono, stereo

ogg

Bit rate

64 kbps ~ 320 kbps

Sample freq.

8 kHz ~ 48 kHz

Support

Vorbis

Channels

mono, stereo

wma

Bit rate

128 kbps ~ 320 kbps

Sample freq.

8 kHz ~ 48 kHz

Support

WMA

Channels

up to 6 ch

flac

Bit rate

-

Sample freq.

8 kHz ~ 96 kHz

Support

FLAC

Channels

mono, stereo

  • The number of supported channels may vary depending on the sample frequency.

 

Connect a USB device

For information about connecting a USB device, LG describes:

Connect a USB storage device (USB HDD, USB Flash Drive) to the USB port on the TV to enjoy the content files stored on the USB storage device on your TV.

 

Tips for Using a USB storage device

  • A USB storage device that has a built-in automatic recognition programme or uses its own driver might not be recognizable.
  • Some USB storage devices may not be supported or may not work properly.
  • If you use a USB extension cable, the USB storage device may not be recognized or may not work properly.
  • Please use only USB storage devices formatted with the FAT32 or NTFS file system provided by Windows OS.
  • It is recommended that you use an external USB HDD with a rated voltage of 5 V or less and a rated current of 500 mA or less.
  • It is recommended that you use a USB hub or hard disk drive with a power supply. (If the power supplied is not sufficient, the USB storage device may not be detected properly.)
  • It is recommended that you use a USB Flash Drive of at least 32 GB or a USB HDD of at least 2 TB.* 
  • If a USB HDD with power-saving function does not work, turn the hard drive off and on again to make it work properly. See the owner's manual for the USB HDD for more information.
  • Data on a USB storage device may be damaged, so it is recommended that you back up any important files. Users are responsible for data management. The manufacturer bears no responsibility.
  • For more information on other connection methods, go to HOME > Device Connector.
  • Select the connected USB from Inputs and select the Format button to format the USB storage device. After format, all the data of USB storage device will be deleted and formated as NTFS or FAT32 file system.
  • When connecting a USB storage device, a random file/folder can be created to provide Smart TV services such as the saving and retrieving of thumbnail images.

*Important! Remember to switch the television to standby before you remove the USB.

On some markets, you may have to press  and select Device Connector before connecting a USB device.

 

Share and view smartphone content

For information about using your smartphone, LG describes:

Content Share with Smartphone

Content Share allows you to enjoy videos, music, and photos saved on your Smartphone that is connected to the same network.

 

Connecting to a smartphone with your TV...

  1. Press the HOME button on the remote control.
  2. You can start the Device Connector app.
  3. Select the Smartphone.
  4. Follow instructions in Device Connector.

w15_sharephone_deviceconnector.png

 

Matters that require attention of Content Share...

  • Check your network settings if the content share option does not work properly.
  • May not work properly on a wireless network. It is recommended that you connect to a wired network.
  • May not work properly depending on the network environment.
  • If multiple TVs are connected to one device, the content may not be played properly depending upon server performance.
  • To watch the 1080p video through Content Share function, a router that uses 5 GHz frequency is required. If a 2.4 GHz router is used, the video may not play properly.
  • Captions are only supported on some connected devices.
  • When a subtitle file is added later, disable the shared folder and then enable it again.
  • The DRM files in the connected device will not play.
  • Even for the file format supported by the TV, the supported file format may differ depending on the connected device environment.
  • If there are too many folders or files in a folder, it may not work properly.
  • The information on the file imported from the connected device may not be displayed correctly.
  • Depending on the encoding, some streams may not play in content sharing mode.

 

To see the Mobile device's screen on the TV

  1. Press the HOME button on the remote control.
  2. Run the Screen Share app.
  3. Enable Miracast mode on the mobile device.
  4. Your TV will be displayed in the list of available devices.
  5. Select your TV and request connection.
  6. A message saying "Connecting..." will appear to start the connection.
  7. After the connection is established, the TV will display the screen of the connected device.
  • It is recommended that you always update your device to be connected to your TV to the latest OS version for a reliable connection.
  • A non-LGE device may not be connected even when it is detected.
  • It is recommended that you connect the device to a 5 GHz router because the performance may be affected by your wireless environment.
  • The response rate may vary depending on the user's environment.
  • For more information on the device you want to connect to, refer to its user guide.
  • Listen Mode may affect the performance of your wireless connection when connected to an AP. If there are any issues related to wireless performance, it is recommended to turn off Listen Mode.
  • If connection fails repeatedly, turn off the TV and the device you want to connect to, then turn them back on and try again.

 

Share and view computer content

For information about using your computer, LG describes:

What Is Content Share?

Content Share allows you to enjoy videos, music and photos saved on your PC.

 

Play the content with sharing software on the PC...

If the computer operating system is Windows 7, Windows 8, or Windows 10, you can play music, video, or photos on your TV without installing an additional program.

  1. Configure the TV and PC on the same network. Also configure the network on the PC installed with Windows 7, Windows 8, or Windows 10.
  2. Right-click the desired music, video, or photo file, and select the model using the Play To function provided in Windows 7, Windows 8, or Windows 10 to play what is selected. To play on other devices like your mobile phone, refer to the relevant user guide.
  • Even when multiple TVs or devices are connected, the selected file is only played through one device. The playback rate may vary depending on the network connection.

 

Use the SmartShare PC Software to play the content saved on the PC...

You can use SmartShare PC Software to connect the music/videos/photos saved on the PC to your home network and play them on your TV.

  1. Configure the TV and PC installed with SmartShare on the same network.
    - The SmartShare service is only available when the TV and server PC are connected to a single router.
  2. Download and install SmartShare PC Software from the LG website. Before installation, exit all programs running on the PC, such as a firewall or an anti-virus software.
  3. Run SmartShare PC Software and configure the share settings.
  4. The shared videos and photos are played from the Photo & Video APP on the TV, and shared music are played from the Music APP on the TV.
  • The server should be running in order to watch the shared file on your TV.
  • You can check the website information from HOME Device Connector PC Content Share.
  • For information on how to use the SmartShare PC Software, refer to the software's help section.

 

Matters that require attention of Content Share...*

  • The Content Share function may not be supported for a router that does not support multi-cast. For more information, refer to the user guide that came with your router or contact the manufacturer.
  • SmartShare PC Software is recommended for reading captions.

 

To see the PC screen on the TV

Connect wireless...

  1. Press the HOME button on the remote control.
  2. Run the Screen Share app.
  3. Add a wireless connection device on your PC. If the operating system of your PC is Windows 7 or Windows 8, run Intel® WiDi.
  4. Your TV will be displayed in the list of available devices.
  5. Select your TV and request connection.
  6. After the connection is established, the TV will display the screen of the connected device.
  • It is recommended that you always update your device to be connected to your TV to the latest OS version for a reliable connection.
  • It is recommended that you use this function at close range.
  • Though it can be connected without a wireless router, connecting your device to a 5 GHz router is recommended because the performance can be affected by the surrounding wireless environment.
  • It supports the connection over the Intel® WiDi 3.5 version.
  • The response rate may vary depending on the user's environment.
  • For more information on the device you want to connect to, refer to its user guide.
  • Listen Mode may affect the performance of your wireless connection when connected to an AP. If there are any issues related to wireless performance, it is recommended to turn off Listen Mode.
  • For more information, refer to the Screen Share app.
  • If connection fails repeatedly, turn off the TV and the device you want to connect to, then turn them back on and try again.

 

Connect wired...

Connect the PC with TV by HDMI cable.

* For additional matters requiring attention of Content Share, see the section 'Share and view smartphone content' in this article.