Why does my speaker start Spotify Connect by itself?

When you stream music using Spotify Connect, your Spotify account credentials are transferred and remain linked to the selected speaker. This allows you to control the music on the speaker even when you're not connected to the same Wi-Fi network.

However, if someone else, like a guest, has streamed Spotify to your speaker, their account might still be linked to it. This means they could accidentally start playing music on your speaker without being connected to your Wi-Fi network.

There are a few ways to disconnect a user from a speaker:

1. Connect with your own Spotify account (if applicable)
   
   The speaker only remembers the last connected user, so by connecting your own account using Spotify Connect, you are automatically disconnecting the other account.
   See How do I use Spotify Connect with Beolink Multiroom?
    
2. Disconnect the user through the Bang & Olufsen app
   
   If you do not have a Spotify account, it is possible to disconnect a Spotify user through the Bang & Olufsen app as described below:

How to disconnect a Spotify user through the Bang & Olufsen app:

Connected Audio speakers launched after 2020: ⬇

 

Open the Bang & Olufsen app, select the product, and navigate to 'Settings'
Scroll down and select 'Spotify Connect'
Tap 'Disconnect current Spotify Connect user'

Connected Audio speakers launched before 2020: ⬇

 

Open the Bang & Olufsen app, select the product, and navigate to 'Settings'
Scroll down and select 'Configure'
Select 'YOUR CONTENT'
Select 'Spotify'
Tap 'Disconnect'

Which platform is my Connected Audio product based on?

Note: Images shown are for illustration purposes only and may not be an exact representation of the current app version.