I am experiencing microphone issues on my Beoplay Portal while gaming. What can I do?

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If your friends cannot hear you, first make sure that your microphone is not muted. Then check in headset settings that Auto-mute is not set to High (try turning Auto-mute off).

If the issue persists, first try restarting both devices. Then check for available software updates for your Beoplay Portal. Lastly, try performing a hard reset of your Beoplay Portal, click here for more details.

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