Contact us

By message

12:00 - 18:00 (CET)
Monday - Friday
(UK English only)

Please note that Facebook Messenger and WhatsApp are temporarily unavailable. We apologize for the inconvenience.

By e-mail

Click here to send us an e-mail

By phone

We are just a call away, every day of the week

Europe

• Country/Region

  Phone Number

  Availability

• United Kingdom

  +44 20 37 69 86 79

  24/7

• Denmark (Danish)

  +45 96 84 44 44

  09:00 - 17:00 (CET)
  Monday - Friday

• France

  +33 97 30 34 497

  09:00 - 18:00 (CET)
  Monday - Friday

• Germany

  +49 89 75905222

  09:00 - 17:00 (CET)
  Monday - Friday

• Spain

  +34 (919) 469638

  14:00 - 23:00 (CET)
  Monday - Friday

• Switzerland

  +41 (44) 4990233

  German 09:00 - 17:00 (CET)
  French 09:00 - 18:00 (CET)
  Monday - Friday
  English 24/7

• Other EU countries
  (English support)

  +44 20 37 69 86 79

  24/7

USA and Canada

• Country/Region

  Phone Number

  Availability

• USA (English)

  +1 (646) 777-6475

  24/7

• USA (Spanish)

  +1 (646) 777-9045

  08:00 - 17:00 (EST)
  Monday - Friday

• Canada

  +1 (844) 372-1050

  24/7

Asia and Pacific

• Country/Region

  Phone Number / E-mail

  Availability

• Australia

  +61 29 09 95 740
  anzenquiries@designcollection.dk

  24/7

• China Mainland

  +86 400 0048781

  8:00-20:00 (CST)
  Monday - Sunday

• China Hong Kong

  +852 218 75605
  (English)
  
  +852 218 75604
  (Cantonese)

  24/7
  
  
  9:00-18:00 (CST)
  Monday - Friday

• Macau

  +852 218 75605
  (English)
  
  +852 218 75604
  (Cantonese)

  24/7
  
  
  9:00-18:00 (CST)
  Monday - Friday

• Taiwan, China

  0809083548

  9:00-18:00 (CST)
  Monday - Friday

• Japan

  +81 800 6000206
  0800-600-0206
  (In Japan)
  
  
  Online order support
  bang-olufsen.com
  03-6455-4255

  9:00-18:00 (JST)
  Monday - Friday 
  (except public holidays)
  
  
  10:00-17:00 (JST)
  Monday - Friday 
  (except public holidays)
   

  Please be advised that our Japan customer care phone line will be closed on the 3rd of July. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

• New Zealand

  +64 92 42 45 00
  anzenquiries@designcollection.dk

  24/7

• Singapore

  Customer Care
  +65 6991 6083 (Phone)
  +65 9178 8052 (WhatsApp)
  service@designcollection.dk
  
  Online order support
  +65 9731 7775 (WhatsApp)
  bangolufsen@designcollection.dk

  9:00 – 12:00
  13:00 – 17:00 (SGT)
  Monday - Friday

• South Korea

  Customer Care
  +82 2-421-1380
  
  
  Online order support
  +82 2-2135-1380
  bang-olufsen.kolon.com

  9:00 - 12:00
  13:00 - 18:00 (KST)
  Monday - Friday

• Thailand

  +66 25028162

  24/7

• Other Asian countries
  (English support)

  +852 218 75605

  24/7

Africa

• Country/Region

  Phone Number

  Availability

• South Africa
  (ASBIS Africa)

  +27 10 824 6960

  07:00 – 12 :00
  13 :00 – 16:00 (UTC+2)
  Monday - Friday

Middle East

• Country/Region

  Phone Number / E-mail

  Availability

• United Arab Emirates

  +971 4 3419105
  info.dxb@beostores.com

  10:00 – 16:00(GST)
  Sunday – Thursday