To enjoy the latest features, we recommend that you always install the latest software version. You can update the software via the Bang & Olufsen app: 
Select the product and tap “Product Settings -> Software -> Update Software”.

You can download the Bang & Olufsen app here

You can also update using a Mac or Windows computer. Install the Beoplay Software Updater here and follow the steps below:

1. 1

   Open Beoplay Software Updater

   • Select Beoplay H9 from the list of products.
   • Click Download to start downloading the update.
   
   Note: Download times may vary depending on your Internet connection.
   
   

2. 2

   Reset your Beoplay H9

   • Connect the Micro-USB cable to your computer and then to your Beoplay H9.
   • Perform a factory reset by moving the switch to Bluetooth position and holding for about 12 seconds until the light indicator flashes red.

3. 3

   Update the software

   • Click Continue and update the software
   • Once the update is completed, disconnect the Micro-USB cable from your Beoplay H9. Your Beoplay H9 are now ready for use.

Note: You will have to establish a new Bluetooth connection to your favourite devices.

To learn how to pair your Beoplay H9, click here.