To enjoy the latest features, we recommend that you always install the latest software version. You can update the software via the Bang & Olufsen app:
Select the product and tap “Product Settings -> Software -> Update Software”.
You can download the Bang & Olufsen app here
You can also update using a Mac or Windows computer. Install the Beoplay Software Updater here and follow the steps below:
Open Beoplay Software Updater
• Select Beoplay H9 3rd Gen from the list of products.
• Click Download to start downloading the update.
Note: Download times may vary depending on your Internet connection.
Connect and reset your Beoplay H9 3rd Gen
• Connect the USB-C cable to your computer and then to your Beoplay H9 3rd Gen.
• Perform a factory reset by moving the switch to Bluetooth position and holding for about 12 seconds until the light indicator flashes red.
• Click Continue and wait for the update to finish.
• Disconnect the USB-C cable from your Beoplay H9 3rd Gen. Your Beoplay H9 3rd Gen are now ready for use.
Note:You will have to establish a new Bluetooth connection to your favourite devices.
To learn how to pair your Beoplay H9 3rd Gen, click here.