You can identify the different generations of the Beoplay A9 by looking at the buttons on the back:
|Beoplay A9 1st Gen|
Beoplay A9 2nd Gen and 3rd Gen
|Beoplay A9 4th Gen|
However, if you would like to receive further assistance identifying the model of your Beoplay A9, please click here to get in touch with our customer care team.