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How do I reset Beoplay A9 2nd Gen to factory settings?

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If you want to remove all paired Bluetooth devices or are experiencing issues, you can reset Beoplay A9 2nd Gen to factory settings as described below: 

1

Switch on Beoplay A9 2nd Gen

  • Connect the included power cable to the mains supply.
  • Once powered on, the connectivity indicator should show solid white, if your device is set up and connected to a network.

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2

Reset Beoplay A9 2nd Gen

  • Remove the socket panel cover.
  • Insert a pin (for example a straightened paper clip) into the 'reset' hole and keep it pressed in for 10 seconds.
  • A sound is heard, and the status indicator turns red shortly.
  • When the network indicator starts flashing white and then turns solid, your Beoplay A9 2nd Gen is ready to be set up in a wireless network.

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If the speaker has been set up in the Bang & Olufsen app before, make sure to delete it from the product list before adding it again.

Click here to learn how to do the first-time set up of your Beoplay A9 2nd Gen.

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