My Beolit 15 is unresponsive, what can I do to resolve it?

If your Beolit 15 does not switch on, and the indicator light does not indicate when charging, you can perform a hardware reset.

A hardware reset is triggered by pressing and holding the Bluetooth and Power buttons simultaneously for more than 3 seconds. This resets the speaker to factory settings and the speaker will be in pairing mode when you switch it on.

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