Service and software update


In the Service menu, you can update software, download peripheral unit controller (PUC) tables, pair another remote control. It is also possible to make more advanced service settings, however, note that the Advanced menu is primarily intended for the installer and for service use.

If your television is set up in a system, it is essential that you enable the Automatic System Update to ensure that all products in your system are kept up to date and are able to communicate.

You can always look up software information and update the TV software manually.

  1. Press mceclip5.png to bring up the Home menu.
  2. Use the arrow buttons to select Settings and press the centre button.
  3. Press mceclip10.png or mceclip11.png to select Sound & BeoLink... and press the centre button.
  4. Press mceclip10.png or mceclip11.png to select Service and press the mceclip13.png button. 
  5. Press mceclip10.png or mceclip11.png to select a menu item and press the centre button.
  6. Follow on-screen instructions. 

Update software

To download available software updates in the Software Update menu, your television must be connected to the Internet. It is recommended that you set the television to update software automatically. You can also download available software updates onto a USB device from the Bang & Olufsen website Connect the USB device to the USB port on the SoundCenter connection panel.

In some markets, it is also possible to update the software via the antenna signal (OAD).

Contact your retailer for more information about software updates.

Check for updates

Select CHECK FOR UPDATE and press the centre button, the television should check for new software. If any updates are available, press the centre button to start updating and follow on-screen instructions.

While the television is updating with new software, the standby indicator flashes red and the television should remain connected to the mains.

When updating is completed, the Release Notes information will be shown. Press the centre button to remove the information.

Auto system updates

If you have a system setup with several Bang & Olufsen products, the entire system is updated when you check for updates. You should enable automatic software update of the system in the TV menu. Available software updates for all the Bang & Olufsen products in your setup will then be downloaded automatically on a regular basis.* 

*You can only enable or disable Automatic System Updates on the entire system and not on a single product.


Pair your remote control

In the Remote Control Pairing menu, you can pair another BeoRemote One with your television.

  1. In the Remote Control Pairing menu, press PAIR.
  2. If the remote control is open for pairing, pairing takes place.

Unpair a remote...

  1. In the Remote Control Pairing menu, highlight the device you wish to unpair and press the centre button.
  2. Highlight DELETE and press the centre button.

Activate a specific source from standby*

Select a specific source to start up when you press the TV or MUSIC button respectively to switch on the television from standby.

*This function may not be available in the current software version.

PUC tables*

In the PUC Management menu, download or delete peripheral unit controller (PUC) tables or check for updates for tables already downloaded to the television. The peripheral unit controller enables you to operate a connected non-Bang & Olufsen product with the Bang & Olufsen remote control. The peripheral unit controller built into your television "translates" signals from the remote control into signals understood by the connected product. For the "translation" to take place correctly, the appropriate PUC table must be downloaded into the television.

The number of supported products is updated on a regular basis. However, we cannot guarantee that you can find your product in the list.

Download PUC tables

In the Download More menu, you can download PUC tables either online from the Internet or from a connected USB device. The PUC tables enable you to operate non-Bang & Olufsen products with the Bang & Olufsen remote control.

If you have more than one connected USB device, you must first select the desired USB device.

You can search for peripheral units by entering the connected product's name or you can browse for peripheral units by brand name.

If your connected equipment is not in the download list, there is currently no control solution for it and you must select Unsupported Source. You will not be able to operate your equipment with your Bang & Olufsen remote control. You can inquire with your Bang & Olufsen retailer about the support of sources.

Update PUC tables

Check if there are any updates available for your currently downloaded PUC tables.

  1. In the PUC Management menu, highlight CHECK FOR UPDATES and press the centre button.
  2. In the list of available updates, use the arrow buttons to highlight the PUC table you wish to update and press the centre button.
  3. Highlight UPDATE and press the centre button. If a table you do not wish to update is already selected, highlight it and press the centre button to deselect it.

PUC tables are updated separately and are not a part of Auto System Update function is enabled.

Delete PUC tables

Delete peripheral unit controller tables from the television. Make sure not to delete tables currently used by connected products.

  1. In the PUC Management menu, use the arrow buttons to highlight the PUC table you wish to delete and press the centre button. If a table you wish to keep is already selected, highlight it and press the centre button to deselect it.
  2. To delete the selected tables, highlight DELETE and press the centre button.

PUC versions

See information about the versions of the different decoder files configured in the system.

*This function may not be available in the current software version. 

Usage data - Privacy & Terms

To help us improve our range of available products and services offered to you, we may request certain information from your product about its performance and usage patterns. The information will at all times be provided on an anonymous basis only. You can at any time enable or disable this function in the Usage Data - Privacy & Terms.

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