How do I reset Beosound A1 2nd Generation and remove all paired Bluetooth devices?
If you want to remove all paired Bluetooth devices or are experiencing issues while trying to connect, you can reset your Beosound A1 2nd Generation to factory settings as described below:
1
Fully charge the Beosound A1 2nd Generation
Connect the included USB cable to the charging port and a charging adapter* to a power supply.
After charging the Beosound A1 2nd Generation for around 3 hours, proceed to the next steps
2
Switch on Beosound A1 2nd Generation
Switch on your Beosound A1 2nd Generation by short pressing the power button
3
Reset Beosound A1 2nd Generation
Press and hold the Bluetooth and the power buttons simultaneously for more than 3 seconds.
This resets the speaker to factory settings and the speaker will be in pairing mode when you switch it on.
After resetting you will need to pair your Beosound A1 2nd Generation to your mobile device again. This means that you need to remove Beosound A1 2nd Generation from the list of paired Bluetooth devices on your mobile device before adding it again.
*Accepts up to 5 V / 3 A (15 W). You can safely use a higher‑wattage USB charger, but the product will draw a maximum of 15 W.
We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.
For support of these products, we refer to the support pages accessed via the link below.
Chat support under construction
We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
