I received an incoming call but my Beosound A1 2nd Generation is no longer connected to my smartphone. Why?

When in speakerphone mode or during a conference call, Beosound A1 2nd Generation will remain active. However, if it is left idle, it will enter standby after 15 minutes to conserve battery. If this occurs, then calls will not be received via Beosound A1 2nd Generation.

Was this article helpful?

Thank you for the feedback!

Ready to help you 24/7


Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
Virtual Assistant
Powered by Zendesk