There can be different reasons for why your Beoplay S3 is not playing music:
Try increasing the volume on the (primary) speaker.
Check that Beoplay S3 is selected as Bluetooth speaker on your device and that it is connected.
For True Wireless setup, check that the two speakers are linked wirelessly. During the setup of True Wireless, you should have received sound and light feedback from both speakers.
For multiple speaker setups, check that the line cables are connected correctly. The first speaker (primary) must be connected from the Line-out socket to the Line-in socket on the second speaker.
Remember to select Beoplay S3 as a speaker on your PC/Mac. See the user guide supplied with your computer for more information.
We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.
For support of these products, we refer to the support pages accessed via the link below.
Chat support under construction
We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
