Make sure that the case lid is fully open, and the earphones are placed in the charging case.
2
Initiate Bluetooth pairing
Press and hold the button on the charging case for 5 seconds to trigger Bluetooth pairing mode.
The light indicator on the charging case will double pulse white until paired successfully where the light indicator will turn solid white for 5 seconds. Beo Grace are ready to be connected to your device (phone, computer, tablet, etc.)
If not paired with a device within 2 minutes, Beo Grace will go out of pairing mode, and you will have to start over again.
3
Connect to your favourite device
Turn on Bluetooth on your device (phone, computer, tablet, etc.) to scan for new devices. Beo Grace support Made For iPhone and Microsoft Swift Pair for convenient connection.
Beo Grace will appear as an available connection.
Select Beo Grace to connect.
Your Beo Grace are now ready for use, and you can now remove them from the charging case.
Note: When switched on, they will attempt to reconnect to previously paired devices automatically.
Alternative Bluetooth pairing procedure
If your device is already paired with and connected to Beo Grace, and you would like to Bluetooth pair with another device, you can initiate Bluetooth pairing from the Bang & Olufsen app. Once Beo Grace are added to the app and selected, go to Settings - Bluetooth pairing.
We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.
For support of these products, we refer to the support pages accessed via the link below.
Chat support under construction
We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
