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  3. Beocom Portal
  4. Getting started & Daily use
Beocom Portal

Beocom Portal first-time setup

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We recommend that you charge your Beocom Portal before using them for the first time.

 

1

Charge Beocom Portal for at least 20 minutes

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  • Connect the included USB-A to USB-C cable to your Beocom Portal and to a charging adapter and connect the charging adapter to a power supply.*
  • After charging your Beocom Portal for 20 minutes, they are ready for the first-time setup.
   

*Accepts up to 5 V / 3 A (15 W). You can safely use a higher‑wattage USB charger, but the product will draw a maximum of 15 W.

2

Switch on Beocom Portal

 

 

 

 

  • To switch on your Beocom Portal, press the Power/Bluetooth button on the right earcup for 1 second.
  • The product light indicator will turn white which indicates that the Beocom Portal are switched on.
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  • Beocom Portal support connection to Beocom Link A or Beocom Link C which is paired with the headphones. This means that when the dongle is inserted into a USB port, and Beocom Portal are switched on, the two will automatically connect to each other during first-time setup.
  • The light indicator will start flashing blue which indicates that pairing mode is now active, and Beocom Portal are ready to be connected to your device (phone, computer, tablet, etc.)

  • If you wish to connect your Beocom Portal to other devices such as a phone or tablet, please see step 4

     

    Note: After the first-time setup, you do not need to set your headphones in Bluetooth pairing mode to establish a connection. The dongle and the headphones will remember the previously established connection.

3

Setup in Bang & Olufsen app

 

 

 

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  • Download the Bang & Olufsen app if not already installed on your device. In the app you can add the product and from there you can update the software, create your own sound profile in Beosonic and much more.
  • Your new Beocom Portal will automatically appear when opening the app and ask if you wish to set them up.

    App in China QR.png

4

Initiate Bluetooth pairing

 

 
 
  • If you wish to Bluetooth pair to another device after first-time setup, simply follow the instructions below:
  • Press and hold the Power/Bluetooth button on the right earcup for 2 to 5 seconds.
  • The light indicator will start flashing blue which indicates that pairing mode is now active, and your Beocom Portal are now ready to be connected to your device (phone, computer, tablet, etc.) 
 portal_bt_pairing2.gif

5

Connect to your favourite device

 

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  • Turn on Bluetooth on your device (phone, computer, tablet, etc.) to scan for new devices.
  • Beocom Portal will appear as an available connection.
  • Choose Beocom Portal to connect.
 

Your Beocom Portal are now ready to be used.

Note: When switched on they will attempt to reconnect to previously paired devices automatically.

Note: Images shown are for illustration purposes only and may not be an exact representation of the current app version.

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