Close search
Close search

How do I pair Beocom EX to Bluetooth?

Beoplay_EX_0001.png

1

Charge Beocom EX for at least 20 minutes

  • Place both earphones in the charging case and close the case lid.
  • Connect the included USB-A to USB-C cable to your charging case and to a charging adapter and connect the charging adapter to a power supply.
  • Or place the charging case on a (Qi) wireless charging pad.

    Note: 
    Charge the charging case at least every 14 days for optimal battery performance.  

mceclip1.png

2

Fully open the charging case lid 

  • Make sure that the case lid is fully open*, and the earphones stay in the charging case.

3

Trigger Bluetooth pairing mode

  • Press and hold the touch-field on both the left and right earphones for 6 seconds to trigger Bluetooth pairing mode.
  • The light indicator on the charging case will flash blue until paired successfully. Beocom EX are ready to be connected to your device (phone, computer, tablet, etc.)
  • If not paired with a device within 1 minute, Beocom EX will go out of pairing mode, and you will have to start over again.

4

Connect to your favourite device

  • Turn on Bluetooth on your device (phone, computer, tablet, etc.) to scan for new devices. Beocom EX support Made For iPhone, Google Fast Pair and Microsoft Swift Pair for convenient connection.
  • Beocom EX will appear as an available connection.
  • Tap Beocom EX to connect.
  • Your Beocom EX are now ready for use, and you can now remove them from the charging case.

    Note: When switched on, they will attempt to reconnect to previously paired devices automatically.
BT_scan.png

5

Alternative Bluetooth pairing procedure

  • If your device is already paired with and connected to Beocom EX, and you would like to Bluetooth pair with another device, you can initiate Bluetooth pairing from the Bang & Olufsen app. Once Beocom EX are added to the app and selected, you are directed to the product page as shown here
BT_pairing.png

*Be careful not to use force. Opening the lid more than 90 degrees may cause scratch marks on the charging case.

Was this article helpful?

Thank you for the feedback!

Ready to help you 24/7

Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
Virtual Assistant
X
Powered by Zendesk