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Frequently Asked Questions

How to add your TIDAL credentials to the Bang & Olufsen app

What features are available if I use TIDAL through the Bang & Olufsen app?

Can I use TIDAL through the Bang & Olufsen app only, or do I need to install the TIDAL app?

Can I use TIDAL Connect?

Where do I find TIDAL in the Bang & Olufsen app?

Does the implementation of TIDAL impact the Deezer functionality in the Bang & Olufsen app?

What audio quality do I get when using TIDAL?

Can I transfer my playlists from other music streaming services?

Do I need a subscription to use TIDAL in the Bang & Olufsen app?

Which Bang & Olufsen products are fully compatible with TIDAL?

Is My Collection synchronised between the Bang & Olufsen app and TIDAL?

Does the implementation of TIDAL affect B&O Radio?

How do I assign a TIDAL playlist to a favourite button?

Will new TIDAL features be made available in the Bang & Olufsen app in the future?

How do I manage my TIDAL playlists in the Bang & Olufsen app?

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User guides and software updates

You can download the user guides for and the Software Updater for Mac and PC right here.

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Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

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We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.

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