Beosound A1 2nd Generation FAQ's -
Set Up and Connectivity

Why can’t I find the product in the Bluetooth connection list on my mobile device?
How do I reset Beosound A1 2nd Generation and remove all paired Bluetooth devices?
How many devices can be connected to Beosound A1 2nd Generation at the same time?
How many Bluetooth connections can Beosound A1 2nd Generation remember?
Which Bluetooth version does Beosound A1 2nd Generation use?
Beosound A1 2nd Generation first-time setup
How do I set up my Beosound A1 2nd Generation without using the Bang & Olufsen app?
Beosound A1 2nd Gen does not switch on, or the buttons stopped working. What can I do?
Set up and customise Beosound A1 2nd Generation

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Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
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