Beosound 2 no se conecta a la red Wi-Fi. ¿Qué hago?

If you experience difficulties connecting your Beosound 2 to Wi-Fi, you may find the below tips useful:

1. Reset
   - Reset Beosound 2 (learn how to reset Beosound 2 here).
   - Restart your mobile device and ensure it is connected to the same Wi-Fi network as Beosound 2.
   - Open the Bang & Olufsen app to set up Beosound 2 again.
2. Incorrect password
   - Prompt saying "incorrect password, please try again", please ensure the password you are entering is correct and enter it again.
3. Network names containing special characters
   - Wi-Fi network names that contain special characters are not supported by Beosound 2. If your Wi-Fi network name contains special characters, remove them before connecting your Beosound 2. Alternatively, connect to a different network.
4. Cabled connection
   - If you still experience Wi-Fi issues, connect Beosound 2 to a router using an RJ45 Ethernet cable and follow the setup procedure to test the wireless setup. If you are able to set up Beosound 2 when connected to the router via cable, try changing the Wi-Fi channel on the router to one that is less crowded.

If you are still experiencing difficulties, please contact our support team here.