If you have purchased your product online from the Bang & Olufsen Website, you can return it for a refund within 30 days of receiving your product. Just submit our Online Order Return Form with all the needed information and we will get back to you as soon as possible.
Be aware that if you live on the outside of the UPS collection route and a collection by UPS, therefore, cannot be offered, the product should be sent or dropped off at the nearest UPS location. You will receive information if UPS can’t collect your product.
If you bought your Bang & Olufsen product from one of our retailers, or a third-party website, we refer to the individual store's return policy, if applicable, and kindly ask you to contact the place of purchase for further assistance.
Information about our Online Return Policy please click here.