If you want to remove all paired Bluetooth devices or are experiencing issues, you can reset Beoplay M5 to factory settings as described below: 

1. 1

   Switch on Beoplay M5

   • Connect the included power cable to the mains supply.
   • Once powered on, the connectivity indicator and product indicator will flash white for 1 minute.
   • After 1 minute, the connectivity indicator will turn white, orange, or flashing red depending on your connection quality, and a sound prompt will be heard. This indicates that Beoplay M5 is ready to be reset.
   
   

2. 2

    

   Reset Beoplay M5

   • Press and hold the configuration button (D) for more than 5 seconds to trigger a factory reset. Close and open the Bang & Olufsen app to set up Beoplay M5 again.

Learn how to set up Beoplay M5 here.