How do I reset Beosound 1 and remove all paired Bluetooth devices?
If you want to remove all paired Bluetooth devices or are experiencing issues while trying to connect, you can reset Beosound 1 to factory settings as described below:
1
Switch on Beosound 1
Connect the supplied power cable to the mains.
Once powered on, the connectivity indicator and product indicator will flash white for 1½ minutes.
After 1½ minutes, the connectivity indicator will turn orange, and a sound prompt is heard. This indicates that Beosound 1 is ready to be reset.
2
Reset Beosound 1
You can reset Beosound 1 to factory settings by inserting a straightened paper clip or similar into the pinhole in the socket panel and pressing and holding until both the status LED and the lens LED flash red once. Beosound 1 will then reset. After approx. 1½ minutes, Beosound 1 is ready for the first-time set up again.
As an alternative, you can also open the Bang & Olufsen app and go to "Settings". Tap "My products" and select your Beosound 1. In the "Configure" menu, tap "Settings", "Reset" and confirm "Factory reset" to restore the device to factory settings.
If the speaker has been set up in the Bang & Olufsen app before, make sure to delete it from the product list before adding it again.
We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.
For support of these products, we refer to the support pages accessed via the link below.
Chat support under construction
We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
