If your Beoplay A1 does not switch on, and the indicator light does not indicate when charging, you can perform a hardware reset:
- Make sure Beoplay A1 is not connected to a power source
- Press and hold the power button while at the same time inserting the USB cable (which must be connected to a power source)
- Beoplay A1 should now switch on
Please contact Customer Care for further troubleshooting assistance
