If you want to remove all paired Bluetooth devices or are experiencing issues, you can reset Beoplay A2 Active to factory settings as described below: 

1. 1

   Fully charge Beoplay A2 Active

   • Connect the included USB cable to Beoplay A2 Active and to a charging adapter, and connect the charging adapter to a power supply.
   • After charging for around 2.5 hours, to ensure that it is fully charged, proceed to the next steps.

2. 2

   Switch on Beoplay A2 Active

   • Press the power button to switch on Beoplay A2 Active. The product indicator light will turn white which indicates that Beoplay A2 Active is switched on.

3.  3

   Reset Beoplay A2 Active

   • To remove all paired Bluetooth devices and settings, press and hold the Bluetooth and power buttons simultaneously for more than 3 seconds.
   • When the product indicator turns from red to white your Beoplay A2 Active is reset to factory settings (all paired devices are removed).
   
   After resetting you will need to pair your Beoplay A2 Active to your mobile device again. This means that you need to remove it from the list of paired Bluetooth devices on your mobile device before adding it again.

Learn how to connect Beoplay A2 Active using Bluetooth by clicking here.