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Beoplay A2 Active Support

Beoplay A2 Active

Frequently Asked Questions

Set up and customise Beoplay A2 Active

Why will my Beoplay A2 Active not switch on?

Can I use any USB-C to USB-A cable to charge Beoplay A2 Active?

Can I use Beoplay A2 Active outdoors?

How do I resolve difficulties setting up Wireless Stereo Pairing for my Beoplay A2 Active?

What is the maximum distance between two Beoplay A2 Active speakers for stereo pairing?

Can I charge my smartphone when it is running low on battery while playing music on my Beoplay A2 Active?

Find more FAQs for your Beoplay A2 Active

Software Updates

Bluetooth & Connectivity

Getting Started & Daily Use

User guides and software updates

You can download the user guides for Beoplay A2 Active and the Software Updater for Mac and PC right here.

Beoplay A2 Active Downloads

Ready to help you 24/7

CONTACT CUSTOMER CARE

Our Customer Care team is ready to assist you.

Register your product

Register Product

Replace & repair

Warranty service

Track warranty request

Return online order

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Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.

Virtual Assistant

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