How do I reset my Beosound Balance?

If you want to remove all paired Bluetooth devices or are experiencing issues, you can reset Beosound Balance to factory settings as described below: 

    1. mceclip0.png 1

      Switch on Beosound Balance

      • Connect the included power cable to the mains supply.
      • Once switched on, the connectivity indicator should turn solid white, if your Beosound Balance is set up and connected to a network.

    2. mceclip1.png2


      Reset Beosound Balance

      • Press and hold the previous and next buttons (D) for than 8 seconds to trigger a factory reset. Close and open the Bang & Olufsen app to set up Beosound Balance again.

A reset can also be done through the Bang & Olufsen app. Learn how to set up Beosound Balance here

Was this article helpful?

Thank you for the feedback!

Ready to help you 24/7


Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
Virtual Assistant
Powered by Zendesk