Beoplay HX FAQ's -
Software Updates

What happens if I close the Bang & Olufsen app during a software update of my Beoplay HX?
Why did the software update stop on my Beoplay HX?
What happens to my Beoplay HX after a successful software update?
Can I stream music or accept calls when updating my Beoplay HX?
How do I update my Beoplay HX with the latest software?

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Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
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