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How do I connect a cabled source to my Beoplay H9i?

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Follow the instructions below to learn how to connect your Beoplay H9i via the cabled connection:

  • If the mini-jack cable features a microphone/control panel, the jack connector closest to the microphone/control panel should be connected to the jack socket of your Beoplay H9i.
  • If connecting sources such as amplifiers or MP3 players, use a mini-jack cable without a control panel or microphone. 
  • Once the cable is connected to the mobile device/source, connect the opposite jack connector firmly into the socket of Beoplay H9i.
  • If you do not hear any sound playing in the headphones:
    • Ensure that both jack connectors are firmly pushed all the way into each jack socket to ensure solid contact.
    • Turn up the volume on the connected source and on your Beoplay H9i.
    • Try using a different cable.

If you are still experiencing difficulties, please contact our support team here


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