Beoplay Portal FAQ's -
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I am experiencing issues when using the Line-in connection on my Beoplay Portal. How can I resolve this?
Where can I find the serial number on my Beoplay Portal?
Can I exchange the Beoplay Portal ear cushions?
Beoplay Portal are unresponsive, what should I do?
What materials are used for the leather treatment on Beoplay Portal?
How do I clean my Beoplay Portal?
Can I use ear cushions from another model with my Beoplay Portal?
Why does the colour of my Beoplay Portal ear cushions change?
How do I reset my Beoplay Portal?
Can I use Beoplay Portal with multiple devices concurrently?
Can I buy accessories for my Beoplay Portal?

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Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
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