Beoplay Portal FAQ's -
Troubleshooting

I am experiencing microphone issues on my Beoplay Portal while gaming. What can I do?
My friends cannot hear me while using the Beoplay Portal during a game. What can I do?
The sound in my Beoplay Portal is too bass-heavy. What can I do?
The sound is distorted in my Beoplay Portal. What can I do?

Use the search field to find more FAQs

Ready to help you 24/7

6

Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
Virtual Assistant
X
Powered by Zendesk