Beosound Shape FAQ's -
Getting Started

Can I disconnect my Spotify account from my Beosound Shape?
Where do I find the Design ID of my Beosound Shape?
Download the Bang & Olufsen app
What do you need to set up your Beosound Shape?
How to assemble your star rails
How to mount your Beosound Shape star rails on the wall
How to mount your tiles
How to mount your Beosound Core / Beoconnect Core
How to connect the cabling
How to configure your Beosound Shape using the Bang & Olufsen App
How to mount your fabric covers for your Beosound Shape
Complete setup of the Beosound Shape

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6

Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
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