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Beosound A1 2nd Generation
Voice Assistant

Why doesn’t Alexa reply in the language I have selected in Bang & Olufsen app for my Beosound A1 2nd Generation?

How do I mute or disable the voice assistant on my Beosound A1 2nd Generation?

For how long does the voice assistant remain active on my Beosound A1 2nd Generation?

How do I get voice commands to work with supported music services in Amazon Alexa on my Beosound A1 2nd Generation?

Alexa unprompted says ‘Make sure your speaker is connected and try again’ on my Beosound A1 2nd Generation – how do I stop this?

Why doesn’t the Amazon Alexa app change to the language I have selected on the Beosound A1 2nd Generation?

How do I use the supported voice assistants with my Beosound A1 2nd Generation?

How do I set up the supported voice assistants on my Beosound A1 2nd Generation?

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We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

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If you need assistance with your product, please contact our service team through the contact form or by calling us.

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