Support

Frequently Asked Questions

Which platform is my Connected Audio product based on?
How do I connect a Beogram turntable, Beosound audio system or CD player to my Connected Audio speaker?
Bang & Olufsen Radio replaces TuneIn
Cleaning instructions for Beoplay HX Airlines
How do I connect an HDMI device to a Bang & Olufsen TV without HDMI input?
Software release notes
Software release notes
Software release notes
Software release notes
Software release notes
Software release notes
Beogram 4000c
Beoplay Portal PC PS - Software release notes
Software release notes
Software release notes
Software release notes
Beoremote Halo - Software release notes
Software release notes
How do I register my Bang & Olufsen product?
Where can I buy Bang & Olufsen products?
Is it possible to visit Bang & Olufsen in Struer, Denmark?
What is the difference between PIN code and Master code?
How do I get a Master code?
Where can I get product prices?
Contact Us
Set up and customise your products with the Bang & Olufsen app
Contact us
Guide to finding your product
Return online order
Track warranty request

Find more FAQs for your

User guides and software updates

You can download the user guides for and the Software Updater for Mac and PC right here.

Ready to help you 24/7

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Our support site is under construction

We are creating a brand-new support section for you, and this particular product group is not yet available, unfortunately.

For support of these products, we refer to the support pages accessed via the link below.

Chat support under construction

We are working on providing you with a brand-new feature.
If you need assistance with your product, please contact our service team through the contact form or by calling us.
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